Shipping Policy

Thank you for shopping with BIASHARA PAMOJA. We are committed to delivering your orders quickly and safely.

Delivery Areas

We deliver within Nairobi and across Kenya.

Processing Time

Orders are processed within 1 business day after payment confirmation.

Orders placed on weekends or public holidays may be processed on the next working day.

Estimated Delivery Time

• • Processing time: 1–3 business days
  • Delivery time: 30–35 business days
  • Tracking number provided after shipping

Delivery timelines may vary depending on location and courier availability.

Shipping Charges

Shipping fees are calculated based on customer location and order size.

Customers will see the shipping cost during checkout or be informed before delivery.

Order Tracking

Customers may receive order updates through phone calls, SMS, WhatsApp, or email.

Failed Deliveries

Incorrect delivery information or unreachable customers may cause delays or additional delivery charges.

Damaged or Missing Items

Customers should report damaged, missing, or incorrect items within 24 hours after delivery.

Contact Information

For shipping and delivery inquiries:

BIASHARA PAMOJA
Phone: 0793 848 306
Email: biasharapamoja7@gmail.com