Terms of service

Terms of Service

Welcome to BIASHARA PAMOJA. By accessing and using our website, you agree to comply with the following terms and conditions.

1. General

BIASHARA PAMOJA provides an online platform for selling assorted products including fashion items, shoes, handbags, kitchenware, electronics, and home essentials.

We reserve the right to update or modify these terms at any time without prior notice.

2. Products and Pricing

All product prices are listed in Kenyan Shillings (KSh). Prices and product availability may change without notice.

We make every effort to display products accurately, but colors and appearance may vary slightly depending on device screens.

3. Orders

Orders are confirmed only after successful payment verification. We reserve the right to cancel or reject any order suspected of fraud or misuse.

4. Payments

We accept approved payment methods including M-Pesa and other available payment options displayed at checkout.

Customers are responsible for ensuring payment details are correct.

5. Shipping and Delivery

Delivery timelines may vary depending on customer location and product availability.

BIASHARA PAMOJA is not responsible for delays caused by courier services, weather conditions, or incorrect customer information.

6. Returns and Refunds

Returns and refunds are handled according to our Return and Refund Policy.

7. Customer Responsibilities

Customers agree to:

Provide accurate contact and delivery details
Use the website lawfully
Avoid misuse of the platform or fraudulent activities

8. Intellectual Property

All website content including logos, product images, text, and branding belongs to BIASHARA PAMOJA and may not be copied or reused without permission.